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We are currently <text color=\"FFFFFFFF\" fontface=\"black\">experiencing an error</> processing your account information.","<text color=\"FFFFFFFF\" fontface=\"black\">Go to the Item Shop</> and click on the <text color=\"FFFFFFFF\" fontface=\"black\">Fortnite Crew tile</>","Select the <text color=\"FFFFFFFF\" fontface=\"black\">“Cancellation Info” button</> on the Fortnite Crew Screen","Follow the <text color=\"FFFFFFFF\" fontface=\"black\">final cancellation step(s).</>","If this problem persists, please <text color=\"FFFFFFFF\" fontface=\"black\">contact Player Support.</>"]}]},"itemShopData":{"tileEntries":[{"tileType":"Subscription","_type":"Crew Item Shop Tile Entry","tileData":{"nextViolatorIntensity":"High","itemShopTileImages":{"tileImageURL":"https://cdn2.unrealengine.com/t-ui-bento-4100-fullsize-2048x512-3bdcc950450c.png","fallbackTileImageURL":"https://cdn2.unrealengine.com/t-ui-bento-4100-replacement-1024x1024-5f95fd201128.png","_type":"Crew Global Image"},"violatorIntensity":"High","_type":"Crew Item Shop Tile Data"}},{"tileType":"ProgressiveCosmetic","_type":"Crew Item Shop Tile Entry","tileData":{"nextViolatorIntensity":"High","itemShopTileImages":{"tileImageURL":"https://cdn2.unrealengine.com/fneco-31-20-subs-magmabreak-ingame-legacy-pack-tile-440x864-440x864-e1dad1c0b25a.png","_type":"Crew Global Image"},"violatorIntensity":"High","_type":"Crew Item Shop Tile Data"}}],"_type":"Crew Item Shop Data"},"_noIndex":false,"temporaryItemsInfo":{"_type":"SubscriptionTemporaryItemsInfo"},"subModals":{"_type":"SubscriptionModals","modals":[{"entries":["Open ONE store app","Open ‘My’ menu","Open Settings","Open Subscription","Select [Fortnite]","Select [Cancel Subscription]","Select [Schedule Cancellation]"],"_type":"SubscriptionModalInfo","modalId":"cancellation","platformId":"OneStore"},{"entries":["Open ONE store app","Open ‘My’ menu","Open Settings","Open Subscription","Select [Fortnite]","Select [Withdraw Subscription Cancellation]"],"_type":"SubscriptionModalInfo","modalId":"rejoin","platformId":"OneStore"},{"entries":["Open ONE store app","Open ‘My’ menu","Open Settings","Open Subscription","Select [Fortnite]","Select [Change] under Payment Method","Update your payment method and click [Confirm]"],"_type":"SubscriptionModalInfo","modalId":"resolveissues","platformId":"OneStore"},{"entries":["1. Sign in to PlayStation Network","2. (On PlayStation 4) Go to [Settings] > [Account Management] > [Account Information] > [Services List] ","2. (On PlayStation 5) Go to [Settings] > [Users and Accounts] > [Account] > [Payment and Subscriptions] > [Game and App Services] > [Fortnite] > [Fortnite Crew - 1 Month]","3. Select the subscription you want to rejoin","4. Select [Turn On Auto-Renew]"],"_type":"SubscriptionModalInfo","modalId":"rejoin","platformId":"PlayStation4Store"},{"entries":["We are experiencing some delays in processing your subscription renewal payment. It may take a few days for our systems to confirm your payment.","1. (On PlayStation 4) Go to [Settings] > [Account Management] > [Account Information] > [Services List] ","2. (On PlayStation 5) Go to [Settings] > [Users and Accounts] > [Account] > [Payment and Subscriptions] > [Game and App Services] > [Fortnite] > [Fortnite Crew - 1 Month]","3. Select the subscription you want to cancel","4. Select [Turn Off Auto-Renew]"],"_type":"SubscriptionModalInfo","modalId":"resolveissues","platformId":"PlayStation4Store"},{"entries":["We are experiencing some delays in processing your subscription renewal payment. It may take a few days for our systems to confirm your payment.","1. Go to [Settings] > [Users and Accounts] > [Account] > [Payment and Subscriptions] > [Subscriptions]","2. Select the subscription you want to cancel","3. Select [Turn Off Auto-Renew]"],"_type":"SubscriptionModalInfo","modalId":"resolveissues","platformId":"PlayStation5Store"},{"entries":["1. Please visit epicgames.com and login with your Epic account","2. At the top right of the page, select your Username and then Account","3. Select Subscriptions","4. Resolve any outstanding payment issues by following the instructions.","5. Click the [Reactivate Automatic Renewal] button in the Fortnite monthly subscription information","Note: Your Fortnite Crew subscription status may take up to 30 minutes and/or require restarting your game to update."],"_type":"SubscriptionModalInfo","modalId":"resolveissues","platformId":"EpicPurchasingService"},{"entries":["1. Go to account.microsoft.com/account and sign into your Microsoft account","2. Navigate to Services & Subscriptions at the top of the page","3. Select Manage next to your subscription listing","4. Select \"Turn off recurring billing\" to the right","5. Follow the prompts to \"Turn off recurring billing\""],"_type":"SubscriptionModalInfo","modalId":"cancellation","platformId":"MicrosoftStore"},{"entries":["1. Go to account.microsoft.com/account and sign into your Microsoft account","2. Navigate to the [Subscriptions] section","3. Select [Manage] next to Xbox Game Pass Ultimate","4. Select [Turn off recurring billing]","5. Follow the prompts to turn off recurring billing"],"_type":"SubscriptionModalInfo","modalId":"cancellationExternal","platformId":"MicrosoftStore"},{"entries":["1. Sign in to PlayStation Network","2. (On PlayStation 4) Go to [Settings] > [Account Management] > [Account Information] > [Services List] ","2. (On PlayStation 5) Go to [Settings] > [Users and Accounts] > [Account] > [Payment and Subscriptions] > [Game and App Services] > [Fortnite] > [Fortnite Crew - 1 Month]","3. Select the subscription you want to cancel","4. Select [Turn Off Auto-Renew]"],"_type":"SubscriptionModalInfo","modalId":"cancellation","platformId":"PlayStation4Store"},{"entries":["1. Sign in to PlayStation Network","2. Go to [Settings] > [Users and Accounts] > [Account] > [Payment and Subscriptions] > [Subscriptions]","3. Select the subscription you want to cancel","4. Select [Turn Off Auto-Renew]","5. Click the [Reactivate Automatic Renewal] button in the Fortnite monthly subscription information"],"_type":"SubscriptionModalInfo","modalId":"cancellation","platformId":"PlayStation5Store"},{"entries":["1. Press the HOME button","2. Open the Nintendo eShop","3. Select your account icon in the top right of the screen","4. Select [Your Subscriptions]","5. Press the [Turn Off Automatic Renewal] button in the Fortnite monthly subscription information","You may also cancel your subscription online by going to https://ec.nintendo.com/my/rights","Note: Your Fortnite Crew subscription status may take up to 30 minutes and/or require restarting your game to update."],"_type":"SubscriptionModalInfo","modalId":"cancellation","platformId":"NintendoEShop"},{"entries":["Important: It may take up to 48 hours to confirm your Fortnite Crew renewal payment. If you have already paid, the process for granting your rewards has already begun. ","Is your payment method up to date? You can find out following these steps:","1. Go to account.microsoft.com/account and sign into your Microsoft account","2. Navigate to Services & Subscriptions at the top of the page","3. Select Manage next to your subscription listing","4. Select the Pay Now option to the right side of the screen","5. Follow the prompts to update your billing information for your subscription"],"_type":"SubscriptionModalInfo","modalId":"resolveissues","platformId":"MicrosoftStore"},{"entries":["1. Press the HOME button","2. Open the Nintendo eShop","3. Select your account icon in the top right of the screen","4. Select [Your Subscriptions]","5. Press the [Reactivate Automatic Renewal] button in the Fortnite monthly subscription information","Note: Your Fortnite Crew subscription status may take up to 30 minutes and/or require restarting your game to update."],"_type":"SubscriptionModalInfo","modalId":"resolveissues","platformId":"NintendoEShop"},{"entries":["1. Press the HOME button","2. Open the Nintendo eShop","3. Select your account icon in the top right of the screen","4. Select [Your Subscriptions]","5. Press the [Reactivate Automatic Renewal] button in the Fortnite monthly subscription information"],"_type":"SubscriptionModalInfo","modalId":"rejoin","platformId":"NintendoEShop"},{"entries":["1. Go to account.microsoft.com/account and sign into your Microsoft account","2. Navigate to Services & Subscriptions at the top of the page","3. Select Manage next to your subscription listing","4. Select Turn on Recurring Billing to the right side of the screen","5. Follow the prompts to rejoin"],"_type":"SubscriptionModalInfo","modalId":"rejoin","platformId":"MicrosoftStore"},{"entries":["1. Open the Galaxy Store ","2. Select [Menu] ","3. Select [Payment methods] ","4. Select [Recurring payments]"],"_type":"SubscriptionModalInfo","modalId":"resolveissues","platformId":"SamsungGalaxyAppStore"},{"entries":["1. Open the Galaxy Store ","2. Select [Menu] ","3. Select [Subscriptions] ","4. Select the Fortnite app","5. Select [Unsubscribe]","Note: Your Fortnite Crew subscription status may take up to 30 minutes and/or require restarting your game to update."],"_type":"SubscriptionModalInfo","modalId":"cancellation","platformId":"SamsungGalaxyAppStore"},{"entries":["1. Open Settings","2. Select [Your Name]","3. Select [Subscriptions]","4. Select [Fortnite Crew]","5. Select [Cancel Subscription]","6. Select [Confirm]"],"_type":"SubscriptionModalInfo","modalId":"cancellation","platformId":"IOSAppStore"},{"entries":["1. Open Settings","2. Select [Your Name]","3. Select [Subscriptions]","4. Select [Fortnite Crew]","5. Select [Fortnite Crew (1 Month)]","6. Follow the on-screen instruction to authorize the purchase."],"_type":"SubscriptionModalInfo","modalId":"rejoin","platformId":"IOSAppStore"},{"entries":["1. Open Settings","2. Select [Your Name]","3. Select [Payment & Shipping]. You might be asked to sign in with your Apple Account.","4. If you need to update the billing information of an existing card, tap the payment method, then tap [Edit]","5. Enter your new billing information, then tap [Done]"],"_type":"SubscriptionModalInfo","modalId":"resolveissues","platformId":"IOSAppStore"}]},"_activeDate":"2026-06-10T17:00:00.000Z","lastModified":"2026-06-10T20:43:35.826Z","_locale":"en-US","_templateName":"FortniteGameCrewScreenData","_suggestedPrefetch":[]}